Hello everyone — I’m Ali 👋

As a sole-trading operator, Cabinet Queen does not offer free quotes or free at-home consultations.

So to keep pricing fair, transparent, and competitive, the following initial, time-based fees apply dependant on the job and scope of work.

These fees cover the extensive time, travel, admin, software, supplier and trade coordination, and professional expertise required to produce accurate cabinetry estimates.

Here are Cabinet Queen’s Initial Fees - 👉 Please be aware that every initial fee is applied per project and is time-based dependent on the inquiry type and scope of works:


1️⃣ MINIMUM CALL - OUT FEE = $100 - 150 + GST

For small jobs, repairs, minor alterations, hardware upgrades, and diagnosis work.
Includes:
• Up to 30 mins onsite
• Up to 30 mins / 30 km travel each way
• Hardware + colour matching
• Feasibility checks for repair or replacement
• A price indication may be provided by Cabinet Queen while onsite with the client, giving a rough idea of the expected cost for the job.


2️⃣ QUOTING FEE FOLLOWING A MINIMUM CALL - OUT FEE = $100 - 150 + GST

A minimum quoting fee applies to smaller jobs and repair work where a minimum call-out is required to assess the issue onsite.
 
Following the minimum call-out, a quoting fee will be charged to prepare an estimate based on the information gathered during the visit. This fee is time-based and will vary depending on the scope of work required.
 
For full projects or larger scopes, please refer to the Consultation Fee and Design & Quoting Fee stated below. These are required to carry out full site measures, design work, and provide a detailed and accurate quote.


3️⃣ CONSULTATION FEE = $150 - 250 + GST (Weekdays)  /   $225 - 325 + GST (Saturdays)

This fee is time based and required for ALL new cabinetry projects and Includes:
• Travel and vehicle costs
• On-site assessment
• Detailed scope discussion, including completion of Cabinet Queen’s 2-page project checklist
  – Assessment of existing water system
  – Electrical circuit board review
  – Site photos of both electrical and water system / plumbing fit offs taken for contracted trades to ensure clear communication and efficient quoting and project management. 
• Full site measurements.
• Material and hardware discussions.
• Benchtop and cabinetry colour selections.
• Initial sketch drafting.
• Cabinet Queen’s professional time and expertise.
• Portable showroom van brought to your home.
• A price indication may be provided by Cabinet Queen while onsite with the client, giving a rough idea of the expected cost for the job.


4️⃣ DESIGN & QUOTING FEE = $150 - 325 + GST - The fee is Dependant on the size and scope of the project.

This is because the fee is time based and required before any estimate/quote is issued and includes:

• Full 3D design drafting using industry software.
• Detailed communication with the client prior to gathering pricing.
• Supplier pricing and trade communication and coordination.
• Preparation of a detailed accurate estimate/quote prepared.                   
• Cabinet Queen’s professional time and expertise.


 
5️⃣ ADDITIONAL SERVICE FEES INCLUDING KITSET / CLIENT-SUPPLIED CABINETRY
 
If a client requests an estimate based on kitset or client-supplied cabinetry, the following fees apply:
 
a. Onsite Assessment Fee: $100 – $200 + GST
This fee covers:
• Onsite visit
• Site measure
• Assessment of the existing area
• Initial assessment of supplied flatpack plans and/or parts
• Assessment of installation feasibility
• Assessment of project complexity
• Initial client consultation
 
b. Quoting Fee: $150 – $325 + GST
This fee covers:
• Reviewing plans and documents
• Confirming measurements
• Client communication
• Administration tasks
• Coordination with suppliers or trades where required
• Preparing an installation and/or assembly estimate

(Flatpack systems Cabinet Queen will install include Bunnings, Mitre 10, Placemakers, and ITM supplied cabinetry. Flat Pack systems excluded from Cabinet Queens kitset services include Trade Depot, IKEA, and CabJaks kitsets.)


6️⃣ BENCHTOP REFACING OR REPLACEMENT = $150 - 250 + GST which includes Laminate, Stone, Stainless Steel or Timber
 
For all benchtop refacing or replacement projects, an initial onsite consultation is required. This consultation fee of $150 + GST covers the following:

• Site visit

• Full site measure

• Benchtop material and colour selection

• Accessory selection, including sinks, taps, and applicable appliances and cutouts required

• Plumbing and electrical assessment where Cabinet Queen is coordinating and project managing associated trades as part of the refacing works

• Completion of a thorough and mandatory project checklist

• Following the benchtop consultation, a Design & Quoting Fee will apply. This fee will be determined once Cabinet Queen has completed the consultation process and fully assessed the scope of work required to produce an accurate and detailed estimate.

🚗 TRAVEL & KM RATE ADJUSTMENT (TEMPORARY)
 
Cabinet Queen’s standard kilometre rate is $0.95 per km, which aligns with the majority of New Zealand vehicle running cost guidelines.

However, due to the current fuel price increases across New Zealand, Cabinet Queen has had to implement a temporary increase to $1.50 per km to cover the rising operational costs of running a sole-trader business.
 
This adjusted kilometre rate applies to:
• All Minimum Call-Out Fees
• All Consultation Fees
• Any additional travel mileage incurred outside of Cabinet Queen’s 30km consultation radius
• All kilometre charge-outs included within quotes

This increase will be reviewed once fuel prices stabilise and return to standard levels.


📌 IMPORTANT NOTES

• Every initial fee is time-based and applies per project.
• The Standard Design & Quoting Fee is  $150 – $325 + GST depending on the complexity of the project.
• Travel charges apply outside the 30 min / 30 km radius.
• Cabinet Queen cannot provide quotes or estimates from:
– Website contact-form messages or email explanations alone
– Client-supplied plans. (Please note - Client supplied plans are merely a guideline and Terms and Conditions apply.)
– Builder’s drawings
– Photos
– Sketches
– Facebook messages
• All quoting requires an onsite visit plus Cabinet Queen–produced CAD plans to ensure accuracy, compliance, and warranty-safe installation.
• Revision fees apply in cases of indecision, repeated design alterations, or changes to previously approved plans. All revision fees are charged based on Cabinet Queen’s time spent and will be invoiced accordingly.
• If a project is paused for 30+ days, initial fees must be paid again to re-engage.
• Cabinet Queen accepts no responsibility for errors in client-supplied measurements or plans.
• Please refer to our Terms and Conditions for all initial fees stated above, which must be agreed to and signed prior to any work commencing either during the consultation or within the office when preparing the estimate quote.

✨ WHY THESE FEES EXIST
 
These fees ensure:

• Coverage of Cabinet Queen’s business operating costs and personal income
• Accurate and reliable pricing
• High-quality workmanship
• Full project management
• Warranty-compliant installations
• Fairness to all clients
• Sustainability of a sole-trader business

Thank you for your understanding and support.

As a sole-trading female business owner, it genuinely means a lot and allows Cabinet Queen to continue delivering high-quality, bespoke workmanship. 💛👑