✨ IMPORTANT INITIAL FEES & QUOTING INFO ✨

Hi, I'm Ali 👋
 
Thank you so much for considering Cabinet Queen for your project.
 
As a sole trader, I personally manage every project from the initial enquiry through to completion. I'm also one of the few cabinet makers in the Waikato who specialises in cabinetry repairs, alterations, upgrades, and projects of all sizes.
 
Because every project requires my time, experience, and professional expertise, Cabinet Queen does not offer free onsite consultations or free quotations.
 
Instead, an initial fee applies depending on the type and scope of your project. These fees contribute towards my personal income and business operating costs while covering the professional time required for onsite assessments, project planning, supplier pricing, administration, trade coordination, and preparing an accurate estimate or quotation.
 
This allows me to provide every client with the same personalised, high-quality service, regardless of the size of the project.


Every initial fee is time-based and applies per project.


Which Initial Fee Applies to Your Project?
 
1️⃣ Small Repairs, Alterations & Diagnosis - Minimum Call-Out Fee & Quoting Fee
2️⃣ New Bespoke Cabinetry Projects - Consultation Fee + Design & Quoting Fee
3️⃣ Kitset / Client-Supplied Cabinetry - Kitset Consultation Fee + Kitset Quoting Fee
4️⃣ Benchtop Refacing or Replacement - Benchtop Consultation Fee + Design & Quoting Fee
 

1️⃣ MINIMUM CALL-OUT FEE = $100–$235 + GST
 
Required for small repairs, minor alterations, hardware upgrades, and diagnosis work.
 
Includes:

• 30–60 minute onsite assessment

• Up to 30 minutes / 30 km travel each way

• Hardware and colour matching

• Feasibility assessment for repair or replacement

• A rough price indication may be provided onsite where possible

• Initial diagnosis and recommendations
   

2️⃣ QUOTING FEE FOLLOWING A MINIMUM CALL-OUT = $100–$150 + GST
 
Required where a detailed estimate is requested following a Minimum Call-Out.
 
Includes:

• Review of onsite findings

• Supplier and material pricing

• Administration and estimate preparation

• Client communication

• Preparation of a detailed repair or alteration estimate
   

3️⃣ CONSULTATION FEE = $185–$280 + GST (Weekdays) / $260–$400 + GST (Saturdays)

Required for all new bespoke cabinetry projects.
 
Includes:

• 1–3 hour onsite consultation

• Up to 30 minutes / 30 km travel each way

• Full site measure

• Detailed project discussion

• Completion of Cabinet Queen's comprehensive Project Checklist

• Assessment of existing plumbing and electrical services

• Site photographs for supplier, trade, and project coordination

• Discussion of all required trades

• Cabinetry layout and functionality planning

• Material, hardware, colour, and benchtop selections

• Appliance integration discussions

• Initial concept sketching

• Portable showroom brought to your home to view colours, hardware, handles, stone, and material samples

• A rough project price indication may be provided where possible
   

4️⃣ DESIGN & QUOTING FEE = $150–$325 + GST
 
Required before any estimate or quotation can be prepared for new cabinetry projects.
 
Includes:

• Full 3D CAD design drafting

• Review of consultation notes, measurements, and project requirements

• Supplier pricing and product sourcing

• Trade coordination where required

• Project planning

• Detailed estimate and quotation preparation

• Client communication throughout the estimating process

5️⃣ ADDITIONAL SERVICE FEES – KITSET / CLIENT-SUPPLIED CABINETRY

If Cabinet Queen is requested to assemble and/or install kitset or client-supplied cabinetry, the following fees apply.

a. Onsite Assessment & Consultation Fee = $185–$280 + GST
 
Includes:

• 1–3 hour onsite consultation and site measure

• Assessment of the existing space

• Review of supplied plans

• Assessment of installation feasibility

• Assessment of project complexity

• Review of plumbing, electrical, flooring, appliances, and trade requirements

• Installation planning and logistics

• Identification of potential modifications or additional materials required

​
Please note: Although Cabinet Queen is not manufacturing the kitset componentry, the consultation process is similar to a bespoke project. The supplied cabinetry must be assessed against the existing space to ensure suitability, identify potential issues, and minimise unforeseen costs before installation.

b. Quoting Fee = $150–$325 + GST
 
Includes:

• Review of consultation notes and measurements

• Verification of supplied cabinetry against the existing space

• Client communication

• Administration and project planning

• Supplier and trade coordination where required

• Assessment of modifications or additional materials

• Preparation of a detailed installation and/or assembly estimate

​
Accepted Kitset Suppliers

• Bunnings

• Mitre 10

• Placemakers

• ITM

​
Excluded Suppliers

• Trade Depot

• IKEA

• CabJaks

• Integrated appliances supplied by IKEA or Trade Depot

​
6️⃣ BENCHTOP REFACING OR REPLACEMENT CONSULTATION = $150–$250 + GST
(Laminate • Stone • Stainless Steel • Timber)

Required for all benchtop replacement or refacing projects.
 
Includes:

• 1–3 hour onsite consultation

• Full site measure

• Benchtop dimensions and appliance measurements

• Sink, tapware, and accessory selections

• Material and colour selections

• Assessment of the existing cabinetry

• Plumbing and electrical assessment where Cabinet Queen is coordinating trades

• Completion of Cabinet Queen's Project Checklist

Following the onsite consultation, a Design & Quoting Fee will apply. This fee is determined once the consultation has been completed and the scope of work has been fully assessed.

📌 IMPORTANT NOTES

• Every initial fee is time-based and applies per project.

• The applicable fee will depend on the project type, scope of work, and time required.

• Travel charges apply where applicable and consist of both a per kilometre (km) charge and a travel time charge. Please refer to Cabinet Queen's Terms and Conditions for the current travel rate structure.

• Cabinet Queen cannot prepare estimates or quotations from:

  • Website contact form enquiries or email descriptions alone

  • Client-supplied plans (these are treated as a guideline only)

  • Builder's drawings

  • Photographs

  • Sketches

  • Facebook or social media messages

• All quotations require an onsite consultation followed by Cabinet Queen-produced CAD drawings and project assessment to ensure accuracy, compliance, and warranty-compliant installation.

• Revision fees apply where clients request design alterations, repeated changes, or amendments to previously approved plans.

• Projects placed on hold for more than 30 days may require the applicable initial fees to be paid again before work recommences.

• Cabinet Queen accepts no responsibility for errors or omissions contained within client-supplied measurements, plans, drawings, or specifications.

• Terms and Conditions must be read and accepted before any consultation, quotation, repair, design work, or project commences.

For further information regarding Cabinet Queen's services, including initial fees, payment terms, warranties, client responsibilities, business processes, and other important contractual information, please refer to the following page before proceeding with your project.

Terms & Conditions:
https://www.cabinetqueenwaikato.co.nz/terms-and-conditions
​
Thank you for taking the time to read through Cabinet Queen's Initial Fee Structure.

These processes ensure every project is professionally assessed, accurately planned, and transparently quoted from the very beginning.

As a sole-trading female business owner, your understanding and support genuinely mean a great deal. Thank you for supporting local. 💛👑